Returns & Exchanges

At Footpatrol UK, we offer a straightforward returns process allowing you to send back unwanted items within 28 days of receipt for a full refund or exchange. Please ensure all sneakers and apparel are returned in their original, unworn condition with all tags and packaging intact.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack the Items

  Place your items back in their original packaging; for footwear, ensure the shoebox is protected inside a separate shipping box to avoid damage.

• 3.
  Generate Shipping Label

  Select your preferred courier method through the portal to receive a printable shipping label or a digital QR code for paperless drop-off.

• 4.
  Drop Off and Track

  Take your package to the nearest designated drop-off point and keep your proof of postage until your refund has been processed by our team.